We are looking for a technology-minded individual to join our client's growing team in Decorah, IA!

Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest

PRIMARY RESPONSIBILITIES (but not limited to):

Laptop and desktop computer troubleshooting and repair
Server maintenance
Network configuration, troubleshooting, and maintenance
Frequent, effective communication with clients, business owners and colleagues

QUALITIES AND SKILLS (but not limited to):

Knowledge of Microsoft 365 Business and Windows operating systems
A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs)
A thorough understanding of servers, including cloud servers
A thorough understanding of cyber security practices
Ability to use basic tools/do physical hardware installs
Eagerness/willingness to learn and adapt
Excellent customer service and verbal and written communication skills
Able to communicate with all levels of customers
Ability to work as a member of a team

ESSENTIALS (but not limited to):

The ideal candidate must be a self-starter and have the ability to work independently.
Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential
Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver’s license
Use of your personal vehicle with mileage reimbursement will be required
Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position)
We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience

BENEFITS:

PTO is based on time with the company
IRA with 3% match
Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost)

EEO AND VETERAN EMPLOYER