We’re teaming up with a rapidly expanding Technology Solutions company in Northeast Iowa to recruit for a brand-new position: Office Coordinator & Dispatcher.

This is an amazing chance to become part of a company that has been serving the area since 2004 and is now stepping into an exciting growth phase. They’re seeking a committed individual who’s eager to put in the effort and be a valuable member of their energetic, growing team.

The future of our client looks bright, and you have the chance to be a part of it!

PURPOSE: You are a detail-oriented and proactive Office professional. The Administrative Coordinator will play a critical role in supporting day-to-day operations by managing administrative tasks, coordinating schedules, and facilitating communication within the organization and with external clients.

MAIN DUTIES AND RESPONSIBILITIES:

• Answering phone calls to receive ticket information from the clients, entering it into the system and assigning to technicians
• Ability to manage schedules of multiple individuals to dispatch tickets to technicians
• Material procurement including creating POs and sales orders, placing orders with vendors, checking the equipment in when received
• Must be able to meet strict deadlines
• Ability to work independently but also collaborate closely with team members to coordinate schedules and communicate about tickets
• Ability to maintain composure in a fast-paced environment
• Ability to multi-task/wear multiple hats in a small, growing business

QUALIFICATIONS:

• 1-2 years of experience in customer service/administrative type role
• Good phone etiquette is essential. It includes speaking clearly, listening attentively, being polite, and maintaining a professional tone throughout the conversation
• Excited about the opportunity to work at a small startup with ambitious goals for growth in the coming years

SCHEDULE: 09:00 A.M. to 05:00 P.M., 08:00 A.M. to 04:00 P.M. OR 08:30 A.M. to 04:30 P.M.
BENEFITS:

• Retirement savings plan with match; company-paid life insurance; partially company-paid long- and short-term disability; generous paid time off and paid holidays.
• Supportive and inclusive company culture with a focus on work-life balance and reasonable schedule flexibility.
• Opportunity for advancement in a growing company.
• Pay dependent on experience.

EEO & VETERAN EMPLOYER